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Posted by on Aug 10, 2015 | 65 comments

Review: Hyatt Palm Springs

It all started when I made plans to visit Palm Springs without noticing the date.

As the trip approached, a realization settled in.

August 8, 2015. That date marks my 7th wedding anniversary.  In the most innocent (or clueless) way, I discovered I have been planning my anniversary weekend for about three months.

In retrospective, I can say we went back to our beginnings.  We visited Palm Springs for the first time shortly after getting married.

But, this time, everything was different.  We wanted to experience the city we have visited many times in a different way.

That is why we stayed at the Hyatt Palm Springs.

We wanted ample space to rest and relax.  We wanted a place where somebody cleans your room, makes your bed, cooks a fabulous dinner and, on top of that, brings you a cookie in the afternoon in case you were craving something sweet.

We got exactly that and much more.

Rebranding

The history of the hotel goes back to 1990. Formerly known as Hyatt Regency Suites, the hotel completed a rebranding (to Hyatt Palm Springs) last year. 

Changes included a refreshening of public areas, including the pool area with new splashes of color, additional fire-pits and unique heat lamps to heighten the contemporary lounge-like atmosphere. Other changes were related to the addition of amenities, food options and experienced personnel.

Guests have the opportunity to stay in a fresh, fashionable hotel while taking advantage of the staff’s years of experience in the service industry.

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

Location

I loved the hotel’s location in Downtown Palm Springs.  There was no effort involved walking to restaurants, businesses, and retail shops along Palm Canyon Drive.  As a matter of fact, we walked to town from the hotel two times each day of our stay.

In addition, the Hyatt Palm Springs is located a short drive from the city’s most popular attractions such as the Aerial Tramway, Indian Canyons, Tahquitz Canyon, Museum of Art, Air Museum and others.

Check-In

Check-In was easier than eating a piece of pie (and I think it took less time too).

We arrived, took out our luggage, left the car with the valet attendant, entered the lobby, greeted the guys in the front desk, received our keys and took the elevator to our room.  It was that easy.

I didn’t have to look for a parking lot while checking in, wait in line or answer tons of questions before receiving the key.

Hyatt Palm Springs, Palm Springs, California

Accommodations

The Hyatt Palm Springs’ 197 rooms were renovated and completely revamped during last year’s rebranding period.  And, get this: this is the only all-suite hotel in Palm Springs.

We stayed in a two room suite with views of a golf camp and the mountains.  The living room and office area faced the door while the bedroom was located next to the balcony. The ample bathroom (marble with excellent lighting) was situated between the two rooms.

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

The suite was equipped with two flat screens TVs, cell/device charging ports, fridge, iron, coffer maker, hair dryer, safe, wireless Internet and the softest bed you can imagine (Hyatt Plush Grand Bed).

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

If you want to take things to the next level, the hotel has available 5 Executive Suites and 4 VIP Suites with more than 1,000 square feet of contemporary elegance that includes two bedrooms, two marble bathrooms, three furnished balconies, and living room.

Pool and Other Areas

The large outdoor, beautifully appointed pool located alongside the hotel is open dawn to dusk; fire pits and unique heat lamps heighten the cozy, contemporary lounge-like atmosphere. Specialty poolside cabana suites offer guests a unique pool/patio experience. Suites along the pool are equipped with their own cabana that doubles as a covered patio.

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

Other common areas include a fitness center, business center and lounge.

Full concierge services are available (you can even tweet them if you need help).

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

Breakfast

The first meal of the day was served at the Shade Restaurant.

In here, I experienced some of the best service in the hotel.

Each morning we had the option to have a custom made omelets paired with our choice of fresh fruit, cheese, yogurt, cereal, potatoes, bacon, sausage, bread, pastries, coffee or orange juice.  The omelet preparer, Jose, was really funny and positive.  We already miss him.

IHyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

Dinner

Dinner is also served at the Shade Restaurant.

Chef James Wallace, a native of Oregon, trained at Horst Meger Culinary Institute inPortland, under retired European Master Chefs, is the head of the kitchen. He has used his two decades of culinary experience to develop a menu full of fresh ingredients and bold flavors.

Hyatt Palm Springs, Palm Springs, California

As the name of the restaurant implies, the menu is designed to create a cozy, fun and entertaining atmosphere while sharing several dishes.

My husband and I took the sharing theme seriously and ended up tasting 5 plates.  To start, we ordered the soup of the day (chicken noodle) and a pecan, blue cheese, tomato and ham wedge salad.

Hyatt Palm Springs, Palm Springs, California

For the entrée, I ordered the Pistachio Crusted Pacific Salmon, which features toasted pistachios, warm spinach salad, red onion jam and herb aioli.  All I could say was “wow.”  This dish was creamy, crunchy, salty, sweet, tart and fresh at the same time.  The fish was perfectly cooked.

Hyatt Palm Springs, Palm Springs, California

My husband ordered the Griddled Day Boat Scallops with pan charred Swiss chard and California orange nag. I think we had never tried scallops so thick (they were about one inch wide).  Well, I am glad we ordered this dish because I love scallops.  These were melt-in-your mouth sweet.

Hyatt Palm Springs, Palm Springs, California

To end the evening, our waitress Ashley suggested the Chocolate Ganache Cake.  I loved this desert because the sweet balance was right. The bitter sweet cake paired well with the chocolate, cherry and pineapple syrups.

Hyatt Palm Springs, Palm Springs, California

Do you understand why the restaurant was my favorite part of the hotel?

Outdoor Lounge

The Hoodoo Lounge is the only outdoor café with live entertainment in Downtown Palm Springs. The popular outdoor lounge features outdoor fire pits in winter and cooling water sprays in summer.

Hyatt Palm Springs, Palm Springs, California

 

Hyatt Palm Springs, Palm Springs, California

Highlights from HooDoo’s new menu include a selection of tender and juicy skewers such as the Hibachi Chicken Satay and the Herb Marinated Scallops.  Sharables include the Duck Confit Quesadillas, the Salmon Seacuterie  and the Stone Ale-Battered Fish Nuggets.  Favorites such as Angus beef burgers, lobster sandwiches and red Anjou pear salads are also available.

The nice thing about this lounge is that you do not have to be a guest to enjoy it.  You can relax in the comfy sofas, order a dish or drink and enjoy the live music.

IMHyatt Palm Springs, Palm Springs, California

Going the Extra Mile

I have given a lot of details about why I enjoyed my stay at the Hyatt Palm Springs. To be honest, a lot of hotels can offer similar amenities.

However, it is the little details that take the entire experience to the next level.  To me, the hotel excels on imprinting a human touch to the stay.  I say that because I was greeted and asked about my stay many times.  Employees were always smiling and eager to help.  Waiters discussed their favorite dishes from the menu.  The customer services manager distributes complimentary cookies, water and soda in the afternoon.  I even engaged in a conversation with the concierge through Twitter.  It is hard to beat that authentic interest in the guests well being.

Overall Impression

This has probably been our best anniversary celebration.  I was more than satisfied with all the attentions I received.  I felt a little sad when it was time to leave.  The positive?  The hotel is located only two hours from the house.  We can return as many times as we want.

Details

What hotel has provided you a memorable experience?

Pin it for later?

Review: Hyatt Plam Springs

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This post is part of Wordless Wednesdays at image-in-ing, Wednesdays Wanderlust at My Brown Paper PackagesTravel Photo Thursday at Budget Travelers Sandbox , Photo Friday at Pierced Wonderings,  Weekend Travel Inspiration at Reflections Enroute, The Weekly Postcard at Travel Notes and Beyond, Travel Tuesday at Bumble Bee Mum and Monday Escapes at Packing My Suitcase. Pay a visit to these wonderful blogs!

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65 Comments

  1. It’s a lovely hotel and it’s friendly and helpful staff is always a plus! I don’t think I that any hotel made an exceptional impression to me. Maybe the hotel where I stayed after my wedding last year in Herakleion, Crete. Surely we stayed at the suite, but all rooms have great view over the old harbor, breakfast is amazing as are the communal areas of the hotel! I regret for not taking many photos for the blog as my mind was totally elsewhere!!
    Anna recently posted..White eyelet shorts (+shoes too)!My Profile

    • Well, you visited that hotel for your honeymoon. Of course, your mind was somewhere else. At least, you enjoyed your stay.

  2. Great detailed review! Nice to know there is a good option in Palm Springs where you are not car-bound to your resort!

    • Ariel, this is definitely a great place to stay. We didn’t have to worry about driving during our stay because everything was within walking distance. I really recommend staying here.

  3. Looks like a gorgeous place to stay! I certainly agree and think the customer service can make or break your stay. I stayed at a hotel recently that was good value for money, great location but I would probably never stay there again because of the service I received when I checked in and when I had to ask for assistance from the front desk.. so disappointing!
    Zita recently posted..On Location TV and Movie Tour of New York CityMy Profile

    • Zita, what you say is true. I have stayed at some places that are disappointing from the beginning. The line to check in is super long and they ask all sort of questions. One time I was told all the people staying in the room had to be present during check in. That was kind on non-sense.

    • Thanks a lot! I try to share information I would like to know before visiting a place.

  4. Congratulations and Happy Anniversary to you and your husband Ruth! Looks like you had a lovely celebration. That omelette looks sensational, and so does the chocolate ganache cake – now I’m hungry! It’s lovely to know they go the extra mile too.
    Lyndall recently posted..Exploring Italy – The train trip to VernazzaMy Profile

    • Thanks Lyndall! I was going to order another dessert but the waitress suggested the chocolate ganache cake. It was so good! I am glad she intervened.

  5. I love the look of that outdoor lounge with the summer sprinklers, I can imagine myself enjoying drinks and nibbles here!
    Thanks for joining in #wednesdaywanderlust this week.
    Malinda @mybrownpaperpackages recently posted..Wanderlust NamibiaMy Profile

    • The lounge area is great. The first night we spent there about two hours. To be honest, I could have spent way more time there.

    • Thanks Lauren! Have you been to Palm Springs? I know you are always trying to discover new places.

  6. Congratulations on your anniversary! It’s so lovely to be able to spoil yourselves and relax in a classy hotel. We stayed at the Langham Hotel here in Melbourne for our 10th wedding anniversary a couple of years ago. Im not usually one for laying by a pool and I find it hard to do nothing, but that weekend was probably the most relaxing I have had in a long time. So worth it.

    • Natalie, same thing here. I am the one who is always on the move. But, this time, I was able to relax and enjoy the room, food, drinks and shops (that is very rare for me).

    • Well, it was not easy to describe the experience (because it was so awesome). I tried my best ;0)

  7. First Happy Anniversary, what a great review, looks like a great place to stay, seemed so clean and sounds so organized with great staff.

    Thanks for stopping by OMHGWW this week!!
    Have a beautiful day!
    Karren
    Karren Haller recently posted..Oh My Heartsie Girls Wordless WednesdayMy Profile

    • Have a beautiful day too! The staff was definitely the highlight of my stay.

    • That is totally true. I am paying less and less attention to planning. I am trying to learn to enjoy the moment.

    • Jan, I am with you. The food was an enormous part of why we loved this hotel so much. In addition, we had the opportunity to try a thing here and there outside the hotel. Everything was delicious.

    • Thanks Lydia. It was great!

  8. What a stunning hotel! That pool and the breakfast are simply awesome. Great place to celebrate your wedding anniversary! Congratulations to you both 😀

    Happy to have you on #MondayEscapes
    Packing my Suitcase recently posted..Saving money while in ParisMy Profile

    • You cannot imagine the views we had form the hotel. Every morning and evening we were able to see the mountains surrounding the Coachella Valley. The colors were incredible.

  9. Sounds like a great way to celebrate your wedding anniversary. Sometimes we need to pamper ourselves and it’s so worth it! The property looks gorgeous and your food sounds yummy. That Chocolate Ganache Cake looks too good to eat. Almost. 🙂
    Tonya recently posted..Things to do in Yellowstone: Old Faithful Geyser EruptionMy Profile

    • You are right about the dessert. You kind of feel sorry to break the precious decoration and patterns. But, it was so good that I forgot about the appearance fast.

    • Sometimes I need a vacation after a vacation. It was different in here because I was able to relax and recharge. After this, I felt that my work week passed by at lighting speed.

    • Thanks Rob! I almost missed the opportunity to try that chocolate cake. I am glad I followed the waitress recommendations.

  10. Happy Anniversary! Looks like a fantastic place to celebrate. I’ve never been to Palm Springs, but it’s always seemed like a great little escape in California. Traveling with kids, we always prefer staying in a suite instead of having to split up into different rooms. I really like that custom omelette at breakfast and the delicious chocolate cake for dessert, too. I’ll have to keep this place in mind if we ever make our way to Palm Springs.
    Michele {Malaysian Meanders} recently posted..Wildlife Spotting on Kangaroo IslandMy Profile

    • I have been to Palm Springs several times but there are still many places I want to visit (or revisit). Because of my stay at this hotel,I am starting to see the city and area as a destination for all seasons.

  11. It was the pictures of the food that got me! Looks like a great place to spend some time.

    • Ja, ja! So, many comments about the food. I am noticing that great food equals great business. We all want to eat well on a short getaway or long trip.

  12. Hi Ruth, first of Happy Anniversary! Wow, 7 years is quite a number! The last time I visited Palm Springs was about 20 years ago and I can’t remember seeing the Hyatt there. It is newer? At any rate, you seemed to have had a great experience there, so I’ll probably check it out next time I’ll go to Palm Springs.
    Anda recently posted..The Weekly Postcard: Diavolezza, the Mountain of Eternal IceMy Profile

    • This particular property opened in 1990 but changed names recently (and not sure if it has changed names several times). Anyway, I am sure you will not recognize today’s Palm Springs. It has changed a lot since my first visit, so, I cannot imagine how much it has changed in 20 years.

  13. That was funny reading that you forgot your wedding anniversary. We always do but a friend who got married on the same date, always sends us a msg to remind us. Sounds like you had a really lovely time and the hotel looks excellent.
    Paula McInerney recently posted..25 Reasons You Should Fall In Love With SydneyMy Profile

    • Paula, with all the craziness at work, I didn’t notice the date was approaching. What is more funny is that we have a friend whose birthday is the same day as our anniversary. He likes to post about his birthday in Facebook several days before the actual day. So, we cannot forget because of him.

  14. What a lovely hotel! The room looks very cozy, I bet that bed was comfortable and impossible to get up from, it surely looks that way. All those delicious food shots have made me hungry. 😀 It seems like a perfect place to spend an anniversary.
    Vlad recently posted..A Journey Through Northern EuropeMy Profile

    • Vlad, you are absolutely right. The bed was delicious. My husband even said good bye to the bed minutes before we checked out. We slept like rocks.

  15. I rarely stay at hotels in this end of the scale, unless someone else is paying 🙂 But have promised myself I will splurge in the near future!

    #wkendtravelinspiration
    beatravelling recently posted..Luxembourg: Yay or Nay…?My Profile

    • We like to splurge a bit on special occasions. In this case, we tried many restaurants “to celebrate” our anniversary.

  16. This looks like such a lovely stay! My mouth is watering from the salmon and scollop dishes from the dinner. Completely agree that the staff can really elevate hotel impressions! It’s great to be shown general interest in guests experience! Glad you had such a memorable Anniversary trip!

  17. Hello Ruth, Happy Anniversary. What a great review. This hotel sounds like a wonderful place to stay, nice that is in walking distance to the attractions. The food looks delicious! I would be happy to stay there too, thanks for sharing! Have a happy new week!
    Eileen recently posted..Eileen’s Random TravelsMy Profile

    • Thanks Eileen! The hotel was definitely great. We didn’t have to worry about driving around of finding parting (which is not easy to find during the weekends).

  18. Thank you for linking up on Travel Tuesday. I love the hotel pool! And all those lovely food. *yumz* Palm Springs is not a place where people from my part of the world would typically visit if we go to California. Flying halfway across the globe, we would just go to LA and zip across to Las Vegas unfortunately. Hoho….
    Bumble Bee Mum recently posted..What Singapore Means To MeMy Profile

    • I understand what you are saying. Palm Springs seems to be a playground for people who want to escape the cold weather during winter. During those months, there are people from al over the States and Canada. Of course, it get sit share of visitors from Los Angeles.

    • Thanks Nancie! I think I would have eaten another plate of dessert!

  19. Happy (belated) Anniversary Ruth! What a great review and complete! I love such services provided in a hotel, sometimes we do need to get spoiled during our vacation..

    Oh, about the link, may I add as well? Do you have it on weekly basis?
    Indah Susanti recently posted..Five Facts about Amsterdam vs. RotterdamMy Profile

  20. Happy (belated) Anniversary Ruth! What a great review and complete! I love such services provided in a hotel, sometimes we do need to get spoiled during our vacation..

    Oh, about the link, may I add as well? Do you have it on weekly basis?
    Indah Susanti recently posted..Five Facts about Amsterdam vs. RotterdamMy Profile

    • I know. Sometimes we need to relax and take it easy. You can enter the link party every week. We will be more than happy to have you join.

    • There were tons of families in the hotel and I see why it is a family favorite. The rooms are spacious; there is a pool, lounge and communal area to sit. Plus, you can walk around town easily.

  21. Happy Belated Anniversary! I have never been to Palm Springs but it’s been at the top of my list for awhile – I love mid-century modern. The Hyatt definitely looks like a cool place to stay.
    Jill recently posted..Takeshita-DoriMy Profile

    • Thanks Jill! I still have a lot of things to check out in Palm Springs. I have always wanted to do an architectural tour.

    • Oh yeah! A weekend in the hotel is awesome. I wanted to stay the entire week but had to go back to work ;0(

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